The BWWC.co.uk and grantarmshotel.com websites ('The sites') are operated by BWWC Ltd, 25 The Square, Grantown-On-Spey, PH26 3HF (BWWC).
We have a legal obligation under the Data Protection Act to ensure that all information held and processed about you complies with the principles of the Act.
We also have responsibilities under the EU Privacy and Communications Directive to ensure you understand how our website works regarding cookies, online privacy and your browsing experience.
Please read this policy carefully as once you use this site and/or any of our
services or products you will be regarded as having accepted this policy.
In particular, it means that you consent to cookies being used, as described
below. BWWC.co.uk and grantarmshotel.com adopt an approach of 'implied consent'
whereby you are given clear and accessible information about the cookies we use,
The Data Protection Act puts obligations on users of personal information and lays down principles for its use.
One principle states that information has to be processed fairly and lawfully. This means that you are entitled
to know how we intend to use any information you provide. You can then decide whether you want to give it to us.
If we are requested to provide any information to assist with law enforcement enquiries, we will do so.
The information we gather online about individuals is limited to name and email address. If you wish to email us via the 'Contact Us' button, we will ask for additional information including your telephone number. You should not include any personal information in these emails.
We will only use this for the purpose specified when you gave us your information and it will not be passed to any third party, other than to fulfil your request where relevant.
If you would like to feedback any information about your stay at the Grant Arms Hotel, we will publish your name if we show your views on our website.
Cookies are small text files that are placed on your computer (or other device you use to access the internet) by the websites that you visit, or companies that advertise on them. We use the term 'cookie' to refer to cookies and other types of file (including pixel tags), all of which are slightly different, but do a similar function.
There are many different types of cookies, which differ in terms of how intrusive they are to your browsing experience. You can learn about cookies and how to control them at www.aboutcookies.org. The main types are:
BWWC respects the privacy of customers using its site. The Sites are designed to provide information about our
services. We monitor usage of the site by tracking your IP Address and automatically recording your activity
around the site on the Web Server. BWWC may share aggregated activity information with advertisers, business partners,
sponsors and other third parties (For example: we may disclose how frequently the average user visits the site).
However, (unless otherwise required by law) we will not identify or disclose personal information about you.
If you do not wish to receive cookies then you can disable these within your browser (this will not normally apply to pixel tags and the other file types). The Help portion of the toolbar on most browsers should tell you how to prevent your browser from accepting new cookies (including those from specific websites), how to have the browser notify you when you receive a new cookie, or how to disable non-essential types of cookies. However, this may mean that not all of the functions of the website will be available to you.
Under the Data Protection Act you have the right to access any information we hold about you on our records. The Act allows us
to charge a fee of £10 to receive this information. If any details are inaccurate or incorrect, please let us know and we
will correct them.
If you email us, or give us your e-mail address, we will keep a record of it. We may use it to contact you occasionally about other products and services that may interest you, unless you ask us not to do so. If you wish to be removed from our mailing list at any time, simply click here and you will be removed immediately. We will not give your e-mail address to any third parties.
We may record telephone conversations to offer you additional security, resolve complaints and improve our service standards. Conversations may also be monitored for staff training purposes.
Last updated: May 2012